Courses for Management & Leadership Skills

Performance Coaching for Managers

Aim and Overview

All of us, whether it’s in our capacity as Managers, colleagues, or friends, often find ourselves trying to help others to achieve something. This two day workshop develops the coaching skills of managers to enhance the performance of their staff and their teams, and to help others achieve their goals.

Attendees will explore basic and advanced principles of coaching and create their own framework for good coaching practice. We will also discover how the use of negative and positive information can reinforce or change the behaviour of others.

As part of the course, participants will receive impactful personal feedback, enabling attendees to develop and refine their coaching skills. Attendees will formulate an action plan to ensure coaching becomes an integral part of their management practice. Places are restricted to a maximum of six delegates per tutor.

Learning Objectives

By the end of the workshop attendees will

  • Understand what coaching is
  • Know when it is appropriate to use coaching in their role as a manager
  • Recognise the benefits of coaching for the employee, manager and the team
  • Be familiar with the GROW model of coaching
  • Know and understand the coaching skills profile
  • Have explored how to build trust with their employees
  • Have identified ‘powerful’ questions to use during coaching sessions
  • Have examined how to manage the ‘emotions’ during a coaching intervention
  • Have practised their coaching skills by working with other course attendees
  • Have received feedback on their skills from peers and the course facilitators.

Programme: Day 1

A coaching culture

  • What does this means in practice – in our department/team?

GROW model

  • Frameworks and being human

Filmed coaching exercise with peer feedback in threes

  • Self-assessment and personal review of own coaching film

The coaching skills profile

  • Trust –Listening –Questioning –Perspectives - Emotions

Building trust

  • How to create a code of coaching conduct for yourself and others

Powerful questioning

  • Coaching practice and peer feedback in threes

Programme: Day 2

Reflection and questions from day 1

Shifting perspectives in coaching

  • Practice in pairs followed by debrief

Managing emotions

  • Coaching exercise and feedback

Direct communication

  • Peer feedback process

Personal reflection

Engaging your department/team in coaching

  • Action learning sets

Personal actions and commitments

For self and workplace