Courses for Management & Leadership Skills

Senior Leaders Creating Impact


This course is designed to equip participants with many of the key skills needed to perform effectively at a senior level. It is a highly engaging and intensive programme, each module focusing on a different aspect of the leadership required to attain high performance at this level.  Each participant will receive personalised feedback on their impact and approach and coaching.

 Key Features 

  • 121 Coaching and feedback on personal approach
  • Practice sessions tailored to you
  • Practice of critical interactions you find yourself in at this level with feedback and support
  • Networking with colleagues

Course syllabus

The syllabus consists of the following three modules:

Module 1: Authentic senior leadership

Module 2: Managing staff and contractors and teams

Module 3: Leading effective relationships with the wider stakeholder environment

Module 1: Authentic senior leadership

This 2-day launch module establishes expectations for the programme and provides a space for participants to explore their own authentic leadership approach.  By increasing self-awareness, the module explores the themes of confidence, authenticity and assertiveness as a leader, in terms of how we view ourselves and the impact we can have as we try to engage others.  Participants will be given the space and guidance to think about what they do to encourage engaged followership within their profession and how to create a positive impact on others with presence and confidence. 

  • The difference between managing and leading
  • Interpersonal and Intrapersonal Leadership
  • Defining your own authentic style as a leader within your profession
  • How to develop and demonstrate professional confidence and assertiveness as a senior leader
  • Critical leadership behaviours and techniques to confidently represent yourself
  • Creating an engaging and commanding presence as a leader
  • Developing and communicating a professionally robust, customer responsive and imaginative vision

Module 2. Managing staff, contractors and teams (2 days)

The focus of Module 2 is developing skills and approaches to get the best out of those you manage, be they staff, contractors or mixed teams.  The module covers how to set those you manage up for success, flexing your style and delegating to others effectively.  The workshop also explores how to effectively approach others when you need to see an increase in performance or change in behaviour.  The module gives participants a chance to practice critical skills with live scenarios and receive personalised feedback on their approach. 

  • Setting others up for success
  • Gaining commitment and harnessing motivation of others to perform at their potential
  • Delegating work to your team effectively
  • Managing difficult performance conversations
  • Delivering feedback to adjust behaviour and improve performance
  • Understanding what makes a high performing team and stages of team development
  • The challenge of managing mixed and diverse teams
  • Chairing meetings

Module 3. Leading effective relationships within the wider stakeholder environment (2 days) 

The focus for this final module is on managing the wider stakeholder network participants will typically encounter whilst operating at a senior level.  This includes developing an effective approach to communicating what you can offer to senior customers including ministers and also how you overcome barriers to engagement.  The module focuses on analysing and engaging the full stakeholder network.  Key themes such as influencing and how to be seen as a trusted advisor will increase participants’ awareness of how they can practically deepen the relationships they have and actions they can take to proactively develop their professional reputations further.  The final module concludes with an opportunity to craft and practice a fully bespoke interaction and receive feedback on tier approach. 

  • How to communicate the value of your team and organisation in an engaging and accessible way
  • Identifying stakeholders within the internal environment and wider community
  • Prioritising stakeholders using the stakeholder engagement matrix
  • Adapting your style to engage senior customers
  • Managing difficult relationships with senior customers
  • Building advocacy and maintaining trust in relationships