Courses for Management & Leadership Skills

Recruitment, Selection and Interviewing Skills


A practical one or two day workshop taking recruiters through each stage of the recruitment and selection process. The workshop will give recruiters the opportunity to practise each of the skills required in selecting the most suitable applicant for a position.

What does it cover?

The course will be designed around the organisation's recruitment and selection process and will cover the following areas:

An overview of each stage of the recruitment and selection process The benefits of recruiting staff in an objective and structured way

Legal responsibilities
Equality Act 2010: Recognising discrimination in recruitment
Responsibilities under the Data Protection Act 1998 and Asylum and Immigration Act 1996/amended 2008; Right to Work legislation

Role profiles/job descriptions
Writing role profiles/job descriptions/selection criteria for positions
Using competencies/person specifications

Short-listing CVs or application forms against the selection criteria for the post
Short-listing grids; scoring CVs or application forms
Other forms of assessment used in the selection of candidates

Interview skills
Interview structure and preparing interview questions
Questioning techniques to get the most out of candidates
Interview skills practise with 'mock interviewees' (using actors or staff members who want to practise their interview skills)*

Evaluation of evidence and feedback
Note taking, and keeping records at interview
Evaluating evidence and rating/scoring methods
Interview grids
Giving feedback to unsuccessful applicants after interviews

What will I learn?

By the end of the workshop, managers will:

  • Understand how the recruitment process operates within their organisation/department and their role in the process
  • Be able to identify the potential legal pitfalls when recruiting and how to avoid them
  • Know how to write or amend appropriate and fair job descriptions, person specifications and competencies
  • Be able to short-list candidates quickly and fairly 
  • Understand how other assessments are used in the selection process 
  • Have explored how to structure an interview to get the most out of candidates 
  • Be able to write effective interview questions and probe candidates in interviews appropriately 
  • Have practised their interview skills in 'mock interviews' * 
  • Know how to take effective notes and keep adequate records after interview 
  • Know how to evaluate, rate and score evidence gained in an interview/assessment 
  • Have explored ways of giving useful feedback to unsuccessful applicants after interviews (and short-listing if required)

Course Tutor Josie Hastings

*Mock Interviews

This section gives participants the opportunity to practise their interview skills by carrying out 'mock interviews'. There are two options for doing this:

1) Interview skills role-play using members of staff Staff members, who wish to improve their interview skills, volunteer to be the candidates and are interviewed by the attendees in panels of 4. The trainer and/or an observer give feedback to the interviewers during the process.

2) Interview skills role play using professional actors Professionally trained actors, who specialise in this area of work, play the candidates and are interviewed by the attendees in panels of 4. The actors work with the participants to improve their questioning techniques by coaching and giving feedback.

For more information, to book or to register your interest in future course dates

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