Courses for Personal Effectiveness

Assertive Conversations


With more people managing remotely, this session will examine the tools that allow for effective two-way conversations and looks at techniques that can be adopted when the stakes are raised. Feel confident giving effective feedback and asking for what you really want from a situation. Bespoke practice offers an opportunity to receive and provide critical feedback.

Participants will:

  • Recognise common obstacles that get in the way of these conversations, and how to overcome them
  • Discover the benefits of having these conversations
  • Learn how to control their emotions
  • Learn how to manage other's behaviour during conflict

For more information, to book or to register your interest in future course dates

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