Details

Category: Personal Effectiveness

Published: Tuesday, 18 August 2020 15:31

Written by: Matt Pye - HWD

Overview

With more people managing remotely, this session will examine the tools that allow for effective two-way conversations and looks at techniques that can be adopted when the stakes are raised. Feel confident giving effective feedback and asking for what you really want from a situation. Bespoke practice offers an opportunity to receive and provide critical feedback.

Participants will:

• Recognise common obstacles that get in the way of these conversations, and how to overcome them
• Discover the benefits of having these conversations
• Learn how to control their emotions
• Learn how to manage other's behaviour during conflict